CANCELLATION POLICY

We do have a 24 hour in advanced cancellation policy which requires a valid credit card to secure reservations.  All bookings require us to reserve staff and equipment for you. In the event that you need to cancel, please do so 24 hours in advance in order to avoid any fees. If you are unable to give us 24 hours advance notice you will be charged 50% of the missed appointment fee.  For No Show appointments, the entire appointment fee will be charged.  Thank you for your understanding.

 

RESERVING YOUR APPOINTMENT

We require a credit card to reserve your appointment (even if paying with a gift card), however, nothing is charged until the time of service. If you plan to use a gift card for your appointment, please remember to either bring your gift card with you, or you may enter the number in the "notes" field when booking!

LATE ARRIVALS
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. 

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RIGHT OF REFUSAL OF SERVICES
To maintain the safety of our therapists, patrons, and other staff members, Body Therapeutics, LLC reserves the right to refuse service to anyone, at any time, for any reason.  This includes but is not limited to anyone who requests treatments or services that are outside our scope of practice. We will also exercise this right if anyone arrives for treatment under the influence of alcohol or recreational drugs.