Body Therapeutics Appointment Protocol for Clients

 

Due to the nature of our appointments, we must maintain a serene and sterile environment.

In doing so, we ask the following of our clients;

1) Please refrain from bringing children into the spa;

A. Our treatment rooms contain fragile equipment and supplies as well as a serene environment with low lighting, practitioners are unable to perform services safely while a child is in the room without direct supervision. If you are receiving a service, you are unable to provide necessary supervision. This is for your child's safety as well as your own.

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B. We offer a range of services, but many of our clients enter the spa with the intention to relax. To maintain a quiet environment for those in the lobby and in-service, we ask that you leave all children under the age of 12 at home when you come to receive a service.

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C. Children who are scheduled to receive services at the spa will need a Consent to Treat a Minor form completed by the parent or guardian. Parents or guardians may stay in the treatment room during service.

 

2) While in the spa, we do not allow phone calls

or excessive volume from electronic devices;

A. If you must take a call, let our receptionist know you are stepping outside, and they will ensure you do not miss your appointment.

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B. Playing music or watching videos in the lobby without headphones in the lobby is not permitted. Anyone doing so will be asked to turn off their volume or leave the premises.

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3) Use your Inside Voice;

While in session, it may be necessary to communicate with your therapist or spa attendant with regard to your comfort level, working pressure, etc. We ask that you please be respectful of a spa’s efforts by bringing down your voice a few notches. The spa is not a library, you don’t need to whisper, but talk softer than you normally would, and again, refrain from talking on your cell phone.